Managing Your Online Reputation With Opiniion

Resident reviews play a crucial role in helping clients find and trust a business. Online reviews are used by most residents before making a purchase and can be an influential tool in influencing opinions. Resident surveys and reviews are particularly beneficial for property management companies. Property managers are concerned with occupancy rates and resident reviews … Read more

Opiniion Users in the Multifamily Space Experience Significant Increase in Occupancy Rates Above Industry Average

Lindon, Utah (June 22, 2021) – Opiniion, the resident feedback and online reputation platform, has released recent study findings in which 500,000 units in over 2,600 communities were examined. Multifamily management companies that utilized Opiniion’s software experienced an average of a 1.5% increase in their occupancy rates—compared to the national average of a .39% increase … Read more

How To Find Your Customers Pain Points

customer pain points

Are you able to accurately define what your customers identify as gaps in your service? Do you know what percentage of your customers would refer you to a peer? What do customers say about you to other people online? The answers to these questions and more lie in Voice of Customer (VOC) feedback. And if … Read more

Tips For Business Owners During The Coronavirus Outbreak

Tips for Business Owners

As the coronavirus (COVID-19) continues to spread, we are finding different ways that we are being affected. Psychotherapist Amy Morin says “If your anxiety is sky high right now, you’re not alone. The coronavirus pandemic is affecting our everyday lives in multiple different ways” (read more about Amy’s tips on how to manage anxiety here). … Read more

Tips For Property Managers During The Coronavirus Outbreak

Coronavirus tips

As the coronavirus (COVID-19) continues to spread, we are finding different ways that we are being affected. Psychotherapist Amy Morin says “If your anxiety is sky high right now, you’re not alone. The coronavirus pandemic is affecting our everyday lives in multiple different ways” (read more about Amy’s tips on how to manage anxiety here). … Read more

How To Improve Your ORA™ Score

ORA Score

The ORA™ Power Rankings is a tool that J Turner Research uses to centralize online reviews for your residential properties, often called ORA™ Score. They have developed a method to overcome the challenge of multiple review rating scales by using statistical analysis. What this means is that instead of looking through endless review sites, you can … Read more

6 Tips to Find and Retain Great Tenants

Being a landlord can be very rewarding. It can also be a headache when you don’t have respectful people living in your properties. The good news is that you can make a difference in the type of people who sign the lease. Take these proactive steps to find and retain great tenants. 1. Market Your … Read more

Hiring an Awesome Team

Hiring the Best and Brightest Enhances Your Reputation We all know that your reputation is among your company’s most valuable assets. There are many ways to make, and to break, the positive image of a brand. Consequently, who you hire to work for your company is one of the biggest decisions property managers can make. … Read more