How Ai is Transforming Customer Feedback Collection

AI Tools Revolution in Customer Feedback Collection In today’s fast-paced, customer-centric world, the ability to swiftly gather and act upon customer feedback is a critical differentiator for businesses. Traditional methods of collecting feedback, such as traditional surveys and comment cards, are often slow, labor-intensive, and limited in scope. However, the advent of artificial intelligence (AI) … Read more

The Benefits of Property Events: Enhancing Resident Satisfaction

Benefits of Property Management Events and Mixers When it comes to property management, creating a sense of community is essential for resident satisfaction. One effective way to foster this community spirit is by organizing property events. These events offer numerous benefits, not only for the residents but also for the property management team. Here’s a … Read more

Opiniion Partners with StuartCo

Lindon, UT (July 18, 2024) – Opiniion, the leading resident feedback, and online reputation platform, has recently partnered with StuartCo, a Minnesota-based property management company. The partnership will be fundamental in helping improve StuartCo’s property ratings and foster constructive resident communication.  Promoting the good and using the bad, Opiniion will give StuartCo the software solutions … Read more

Best Practices for Responding to Negative Reviews

How To Properly Respond to a Bad Review Negative reviews are an inevitable part of running a business. While they can be disheartening, they also provide an invaluable opportunity to showcase your commitment to customer satisfaction and continuous improvement. Here, we’ll explore the best practices for responding to negative reviews and highlight how Opiniion can … Read more

New Hires of June

Lindon, Utah (July 11, 2024) – Opiniion, a popular online reputation and customer feedback platform, recently added two new members to their team. Bella Brinkerhoff – Onboarding Specialist, and Andrea Moulinie – Regional Sales Manager. Opiniion is excited to welcome each of them and feels they are a good fit to their departments and to … Read more