Are Your Residents Feeling Spooked?

As the weather dips into cooler temperatures and the leaves start falling, are your residents haunted by their new lease agreement? Do you know? Summer is a prime time for move-ins. Make the Fall prime time for resident satisfaction! Get to the nitty gritty of why your residents love their home, and help them stay … Read more

Your Surveys Aren’t Working: Here’s Why (And How Opiniion Can Help)

In today’s highly competitive market, understanding your customers’ needs and experiences is crucial. Surveys have long been a staple for gathering this essential feedback. Yet, despite best intentions, many businesses find that their surveys just aren’t delivering the insights they need. The reality is, traditional surveys often fail to engage customers or provide actionable data. … Read more

The Impact of Google Business Profile Ratings on Community Website Traffic

In Dyverse’s latest article, The Impact of Google Business Profile Ratings on Community Website Traffic, they dive into how online reviews and ratings play a pivotal role in driving traffic to community websites. The article highlights the direct connection between higher ratings and increased visibility, emphasizing the importance of managing your online reputation. Opiniion is … Read more

The Future of Resident Satisfaction Software

In today’s digital age, the satisfaction of residents in multifamily housing, property management, and senior living communities is more accessible and crucial than ever before. With the proliferation of social media, review sites, and online forums, maintaining a positive resident experience has become essential for property managers and owners. The future of resident satisfaction software … Read more

How Ai is Transforming Customer Feedback Collection

In today’s fast-paced, customer-centric world, the ability to swiftly gather and act upon customer feedback is a critical differentiator for businesses. Traditional methods of collecting feedback, such as traditional surveys and comment cards, are often slow, labor-intensive, and limited in scope. However, the advent of artificial intelligence (AI) is revolutionizing the way companies approach customer … Read more

Best Practices for Responding to Negative Reviews

Negative reviews are an inevitable part of running a business. While they can be disheartening, they also provide an invaluable opportunity to showcase your commitment to customer satisfaction and continuous improvement. Here, we’ll explore the best practices for responding to negative reviews and highlight how Opiniion can help streamline this process, turning potential setbacks into … Read more

The Importance of Multifamily Review Management

In today’s digital age, the reputation of multifamily properties hinges on their online presence. Prospective residents no longer rely solely on location, amenities, and price; they turn to online reviews to gauge the quality of living and the reliability of property management. This shift underscores the critical importance of multifamily reviews management. Why Multifamily Reviews … Read more

Elevate Your Apartment’s Reputation

In the dynamic world of property management, online reviews wield immense influence over the success of apartment complexes. Understanding and mastering review management for apartments is no longer optional—it’s a strategic imperative for property managers aiming to attract and retain residents. Today, let’s explore how leveraging the innovative platform Opiniion can revolutionize your approach to … Read more

The Impact of a 4.0 Rating

Imagine a prospective resident is searching for the perfect place to call home. They browse through listings, read reviews, and weigh their options carefully. Among the sea of properties, one stands out—a community boasting a stellar 4.0 rating. Intrigued, they delve deeper, eager to uncover what sets this place apart. A 4.0 (or higher) rating … Read more