Tackling Turnover: We have a solution.

Tackling Turnover

Recently, Habitat, an official publication of the Atlanta Apartment Association, published an article on tackling turnover. This article goes over 11 different ways you can increase your resident retention. Increasing your occupancy rate is greatly important, but we believe that keeping your residents is even more critical. The Rewards As simple as it may sound, … Read more

The Importance of the Opiniion Rating

The Opiniion Rating

One of the most common questions we get is “What is the Opiniion Rating and why is it different than my Public Rating?”  The Opiniion Rating is the average rating left by your current residents. Once a resident has been marked as “Moved Out,” we remove their ratings so you’re only looking at current resident … Read more

Opiniion Partners with Elevation Real Estate and Management

Opiniion - Elevation Partnership

Lindon, Utah (November 1, 2021) – Opiniion, the resident feedback and online reputation platform, has recently partnered with Elevation, an Arkansas-based Real Estate and Management company. The partnership has been fundamental in helping improve Elevation’s 371 units’ ratings and fostering constructive resident communication. “Opiniion offers a handful of great features like obtaining true resident feedback … Read more

How to Reply to Online Negative Reviews

How To Reply To Negative Reviews

Negative reviews can sting, but they are bound to happen. Even when you have delivered exceptional service, someone might still find something wrong and share it online. Your online reputation is more than the rating itself, but includes the perception of your community and team. Luckily, there are ways you can respond that will save … Read more