When it comes to identifying the needs and solving the problems of residents, property managers have traditionally taken a reactive approach – addressing problems and critiques as they arise. Reaction to a problem, when appropriate, is a good way to show that the management team is accommodating when necessary and desires to maintain a minimal … Read more
In the digital age, responding to customer reviews has become a crucial aspect of businesses’ engagement with their clients and reputation management. This holds true for various industries, including property management. Review responses are essential to the property management industry as they allow businesses to engage with customers, address concerns, and manage their reputation, ultimately … Read more
In the digital age, online reviews have become a powerful tool that significantly influences consumers’ decisions. This holds true, not only for purchasing products, but also when it comes to choosing a place to live. In the real estate industry, online reviews play a crucial role in establishing occupancy rates of apartments and rental properties. … Read more
In today’s fast-paced world, finding the perfect place to call home is a paramount concern for many individuals. Beyond the aesthetics and amenities, the relationship between apartment residents and staff plays a vital role in shaping the overall living experience. Recognizing the significance of this dynamic, a new feature has been built by Opiniion, to … Read more
Lindon, UT (June 15th, 2023) – Opiniion, a popular customer feedback platform has partnered with Birge & Held, an Indiana-based property management company. Birge & Held will utilize the feedback gathered through Opiniion’s platform to enhance the resident experience. Birge & Held, a comprehensive real estate firm, has a constant focus on being proactive in … Read more
Lindon, UT (June 13th, 2023) – Opiniion, a fast-growing customer feedback platform has partnered with Wogan Group, a Tennessee-based property management company. Wogan Group has partnered with Opiniion in efforts to utilize the automated customer feedback requests and review collection to improve the resident experience. “At Wogan Group, the decision to begin working with Opiniion started because … Read more
Lindon, UT (June 8, 2023) – Opiniion, a Utah-based resident feedback platform, has recently partnered with Shane Wilson Real Estate, a Georgia-based real estate and property management company. Shane Wilson Real Estate has signed with Opiniion to encourage feedback across their properties and obtain consistent reviews from their residents. Their use of Opiniion’s automated surveys, email … Read more
Lindon, Utah (June 6, 2023) – Opiniion, the industry leader in resident feedback, has partnered with Su Development, a self-sustaining vertical integrated design-build firm working out of Bellevue, Washington. This is an exciting partnership that will be fundamental in helping Su Development’s management teams take reviews and feedback to improve the overall experience of their residents. … Read more
When any resident needs to search for a new place to live, a checklist begins forming in their mind about what they want to find and what is important to their living standards. They’ll come up with standards of an environment, a price, even a feeling they want to get. They’ll come up with questions … Read more
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