How Survey Fatigue Kills Response Rates

Surveys are great for capturing deep, rich data from residents and customers, though are notorious for getting that great info from only a few voices. Ever wonder why your surveys aren’t getting very many responses? Evidence suggests that survey response rates can drop significantly after a certain number of questions, typically around 10 questions. This … Read more

New Hires of February

Lindon, Utah (March 26, 2024) – Opiniion, a popular online reputation and customer feedback platform, recently added four new members to their team. Calvin Cryer – Senior Training Program Manager, Canyon Mills – Integrations Specialist, Marty McClure – VP of Finance and Tyler Clifford – Onboarding Specialist. Opiniion is excited to welcome each of them … Read more

How To Improve Your ORA™ Score

The ORA™ Power Rankings is a tool by J Turner Research to centralize online reviews for your residential properties, often called the “ORA™ Score.” The score consists of a weighted aggregate from various review sites, including Google, Yelp, Facebook, Apartments.com, Kudzu, Yellowpages, and more. A weighted aggregate in this case means that some sites impact … Read more

Case Study: Opiniion + Yardi Users

In the current resident-centric housing environment, managing resident satisfaction and online reviews is crucial for growth and sustainability. With this understanding, several prominent property management companies have embarked on this. A transformative journey by integrating Opiniion, the #1 resident satisfaction platform, with their existing Yardi PMS system. This case study delves into the results generated … Read more

Opiniion Partners with Red Rock Property Management

Lindon, UT (March 14, 2024) – Opiniion, a Utah-based resident feedback platform, has recently partnered with Red Rock Property Management, a Washington-based property management company. Red Rock Property Management has signed with Opiniion to encourage resident feedback and develop a proactive approach to managing their properties. Their use of Opiniion’s automated surveys, email campaigns, feedback requests, etc. … Read more

Opiniion Partners with Left Field Properties

Lindon, UT (March 7, 2024) – Opiniion, the industry leader in Online Reputation, has partnered with Left Field Properties, a property management company based in Memphis, TN. Through this partnership, Left Field Properties will be utilizing Opiniion to not only provide better customer service but to put a greater emphasis on finding solutions to residents’ needs.   … Read more

Opiniion Partners with Bach Homes

Lindon, UT (March 5, 2024) – Opiniion, a Utah-based resident feedback platform, has recently partnered with Bach Homes, a Utah-based property management company. Bach Homes has signed with Opiniion to encourage resident feedback and develop a proactive approach to managing their properties. Their use of Opiniion’s automated surveys, email campaigns, feedback requests, etc. will allow … Read more