Lindon, UT (June 15th, 2023) – Opiniion, a popular customer feedback platform has partnered with Birge & Held, an Indiana-based property management company. Birge & Held will utilize the feedback gathered through Opiniion’s platform to enhance the resident experience.
Birge & Held, a comprehensive real estate firm, has a constant focus on being proactive in both positive and negative experiences and has decided to partner with Opiniion to receive timely updates from the residents they serve. This partnership with Opiniion will be critical in helping residents communicate their experiences and allow Birge & Held to engage through ratings and reviews in their portfolio of multifamily apartments. The software also allows property managers to effectively communicate with residents in an automated and productive way, saving them time to focus on residents’ needs and leasing.
“We are greatly looking forward to this partnership with Birge & Held. They commit to serving not only their clients, but the residents and communities of their properties.” said Opiniion CEO, Justin Bingham. “With Opiniion, Birge & Held will be able to focus more on feedback and overall communication with their residents and understand how to make their properties the best they can be.”
In recent years it has become crucial for apartments and other multifamily spaces to maintain positive reviews and high ratings to ensure high occupancy rates. Opiniion specializes in the property management space to make the process of collecting reviews and feedback streamlined and automated for residential companies.
“Birge & Held focuses on providing the best experience to our residents. This involves quick, accurate communication. We always look for vendor partners that provide the same level of service and Heather Fleeger, our Opiniion sales representative, didn’t miss a beat. We reviewed a lot of reputation options, and in our “Opiniion,” Heather and her team was the reputation proptech winner!” Kory Nelson, Director of Marketing at Birge & Held
About Birge & Held
Founded in 2008 to provide a more agile response to strategic real estate acquisition opportunities, Birge & Held quickly built a dynamic, multi-faceted organization. With more than 25,000+ units managed and $4 billion in assets under management, we’ve grown into a national company respected as financial, development, and management leaders.
Birge & Held employees are experts in finance, real estate, strategy, management, and construction. Our culture prioritizes innovation—in our progressive, integrated approach, aggressive growth, and determination to achieve outstanding results for our investors as well as the communities we serve.
Birge & Held provides real estate investment, property management, and construction services to a wide range of clients, including institutional investors, private equity funds, banks, private wealth offices, and individual large-scale real estate investors. As concerned investors and responsive property managers, we also serve the tenants and communities where our properties are located.
About Opiniion, Inc.
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit Opiniion