Opiniion Partners with Jenco

Lindon, UT (July 13, 2023) – Opiniion, a fast-growing customer feedback platform has partnered with Jenco, a Fort Lauderdale-based property management company. Jenco has partnered with Opiniion in efforts to utilize the automated customer feedback requests and review collection to improve the resident experience.      By using the satisfaction software, Jenco will have access to Opiniion’s custom survey … Read more

Opiniion Partners with Hunter’s Capital

Lindon, UT (July 11, 2023) – Opiniion, the leading resident feedback, and online reputation platform, has recently partnered with Hunters Capital, a property management company based in Seattle, Washington. The partnership will be fundamental in helping improve Hunters Capital property ratings and fostering constructive resident communication with management.     “This partnership not only reaffirms our commitment … Read more

Opiniion Partners with University Partners

Lindon, UT (July 6, 2023) – Opiniion, a Utah-based resident feedback platform, has recently partnered with University Partners, a Texas-based property management company working in acquisitions, development, and general management. University Partners has signed with Opiniion to encourage resident feedback and develop a proactive approach to managing their properties. Their use of Opiniion’s automated surveys, email … Read more

What it Means to be Proactive vs Reactive in Resident Experience

When it comes to identifying the needs and solving the problems of residents, property managers have traditionally taken a reactive approach – addressing problems and critiques as they arise. Reaction to a problem, when appropriate, is a good way to show that the management team is accommodating when necessary and desires to maintain a minimal … Read more

Fair Housing as it Pertains to Review Response

In the digital age, responding to customer reviews has become a crucial aspect of businesses’ engagement with their clients and reputation management. This holds true for various industries, including property management. Review responses are essential to the property management industry as they allow businesses to engage with customers, address concerns, and manage their reputation, ultimately … Read more

The Importance of Online Reviews on Occupancy Rates

In the digital age, online reviews have become a powerful tool that significantly influences consumers’ decisions. This holds true, not only for purchasing products, but also when it comes to choosing a place to live. In the real estate industry, online reviews play a crucial role in establishing occupancy rates of apartments and rental properties. … Read more

Opiniion Feature: Employee Attribution

In today’s fast-paced world, finding the perfect place to call home is a paramount concern for many individuals. Beyond the aesthetics and amenities, the relationship between apartment residents and staff plays a vital role in shaping the overall living experience. Recognizing the significance of this dynamic, a new feature has been built by Opiniion, to … Read more

Opiniion Partners with Birge & Held

Lindon, UT (June 15th, 2023) – Opiniion, a popular customer feedback platform has partnered with Birge & Held, an Indiana-based property management company. Birge & Held will utilize the feedback gathered through Opiniion’s platform to enhance the resident experience.    Birge & Held, a comprehensive real estate firm, has a constant focus on being proactive in … Read more

Opiniion Partners with Wogan Group

Lindon, UT (June 13th, 2023) – Opiniion, a fast-growing customer feedback platform has partnered with Wogan Group, a Tennessee-based property management company. Wogan Group has partnered with Opiniion in efforts to utilize the automated customer feedback requests and review collection to improve the resident experience.    “At Wogan Group, the decision to begin working with Opiniion started because … Read more

Opiniion Partners with Shane Wilson Real Estate

Lindon, UT (June 8, 2023) – Opiniion, a Utah-based resident feedback platform, has recently partnered with Shane Wilson Real Estate, a Georgia-based real estate and property management company. Shane Wilson Real Estate has signed with Opiniion to encourage feedback across their properties and obtain consistent reviews from their residents. Their use of Opiniion’s automated surveys, email … Read more