Opiniion Partners with Apex Student Living

Lindon, UT (July 27, 2023) – Opiniion, the industry leader in Online Reputation, has partnered with Apex Student Living, a property management company based in Manchester, CT. Through this partnership, Apex Student Living will be utilizing Opiniion to not only provide better customer service but to put a greater emphasis on finding solutions to residents’ … Read more

New Hires at Opiniion

Lindon, Utah (July 20, 2022) – Opiniion, a popular online reputation and customer feedback platform, recently added three new members to their team. Sarah Oldroyd – Review Response Manager, Mycla Figueroa – Billing Assistant, and Jacob Togisala – Onboarding Specialist. Opiniion is excited to welcome each of them and feels they are a good fit … Read more

Opiniion Partners with Peak 10 Group

Lindon, UT (July 20, 2023) – Opiniion, a Utah-based customer feedback platform has partnered with Peak 10 Group, a property management company based in Ohio. With Opiniion’s automated review requests, Peak 10 Group will be equipped to collect the data it needs to solve problems proactively and to enhance the living experiences of their residents.  … Read more

Opiniion Partners with Jenco

Lindon, UT (July 13, 2023) – Opiniion, a fast-growing customer feedback platform has partnered with Jenco, a Fort Lauderdale-based property management company. Jenco has partnered with Opiniion in efforts to utilize the automated customer feedback requests and review collection to improve the resident experience.      By using the satisfaction software, Jenco will have access to Opiniion’s custom survey … Read more

Opiniion Partners with Hunter’s Capital

Lindon, UT (July 11, 2023) – Opiniion, the leading resident feedback, and online reputation platform, has recently partnered with Hunters Capital, a property management company based in Seattle, Washington. The partnership will be fundamental in helping improve Hunters Capital property ratings and fostering constructive resident communication with management.     “This partnership not only reaffirms our commitment … Read more

Opiniion Partners with University Partners

Lindon, UT (July 6, 2023) – Opiniion, a Utah-based resident feedback platform, has recently partnered with University Partners, a Texas-based property management company working in acquisitions, development, and general management. University Partners has signed with Opiniion to encourage resident feedback and develop a proactive approach to managing their properties. Their use of Opiniion’s automated surveys, email … Read more

What it Means to be Proactive vs Reactive in Resident Experience

Proactive Management for Your Resident Experiences When it comes to identifying the needs and solving the problems of residents, property managers have traditionally taken a reactive approach – addressing problems and critiques as they arise. Reaction to a problem, when appropriate, is a good way to show that the management team is accommodating when necessary … Read more

Fair Housing as it Pertains to Review Response

In the digital age, responding to customer reviews has become a crucial aspect of businesses’ engagement with their clients and reputation management. This holds true for various industries, including property management. Review responses are essential to the property management industry as they allow businesses to engage with customers, address concerns, and manage their reputation, ultimately … Read more

The Importance of Online Reviews on Occupancy Rates

In the digital age, online reviews have become a powerful tool that significantly influences consumers’ decisions. This holds true, not only for purchasing products, but also when it comes to choosing a place to live. In the real estate industry, online reviews play a crucial role in establishing occupancy rates of apartments and rental properties. … Read more

Opiniion Feature: Employee Attribution

In today’s fast-paced world, finding the perfect place to call home is a paramount concern for many individuals. Beyond the aesthetics and amenities, the relationship between apartment residents and staff plays a vital role in shaping the overall living experience. Recognizing the significance of this dynamic, a new feature has been built by Opiniion, to … Read more