2025 Operator Winners

Yes — and this is one of the most valuable aspects of the recognition. A Resident Choice Award is a third-party, data-driven endorsement of your community’s resident experience, which carries significantly more weight with prospective residents than self-promotional marketing. Award-winning communities can use the designation in leasing materials, digital advertising, social media, and on-site signage to differentiate themselves and build trust with apartment hunters who rely on reviews and reputation signals when choosing where to live.

Current and past winners are published at opiniion.com/resident-choice-awards. The 2025 winners have been announced and can be viewed at opiniion.com/resident-choice-awards/2025-award-winners. Previous years’ winners are also archived on the site.

Improving your Resident Choice Awards ranking starts with gathering more resident feedback through Opiniion, which requires an active subscription. From there, the path to a higher ranking is straightforward: listen to what residents are saying, identify and resolve recurring issues, and deliver consistently excellent experiences across every resident touchpoint. Communities that engage with their feedback data and act on it tend to see their scores improve over time.

No. There is no application fee, nomination fee, or entry process required for the Resident Choice Awards. Communities that use the Opiniion platform to gather resident feedback throughout the year are automatically considered. The awards are based entirely on the organic feedback data generated through the platform over the course of the year.

Winners are selected by analyzing resident feedback collected across an entire calendar year using Opiniion’s comprehensive scoring algorithm. The data includes general feedback, move-in, move-out, maintenance, and tour touchpoints. Opiniion’s algorithm is designed to level the playing field — a 40-unit community with fewer total responses is evaluated on the same basis as a 400-unit community with thousands. This ensures that communities of all sizes have an equal opportunity to win based on the quality of their resident experience, not the size of their portfolio.

The Resident Choice Awards® is an annual recognition program presented by Opiniion that honors apartment communities and housing operators across the nation who deliver exceptional resident experiences. Unlike many industry awards, the Resident Choice Awards are not based on applications, entry fees, or self-reported data. Winners are identified through analysis of real resident feedback collected throughout the year using the Opiniion platform.