Opinion logo with stylized teal and black design - Opiniion: Resident Insight that Drives Property Success
Contact Us2026-04-30T14:06:46-06:00

Get In Touch

We’re here to help. Whether you’re exploring Opiniion for the first time or looking to get more from your current solution, our team is ready to answer your questions and guide you toward the right next step.

We’re here to help

Phone:

1 (855) 330-9980

Email:

info@opiniion.com

billing@opiniion.com

Address:

300 S 1350 E, 3rd Floor, Lehi, UT 84043

Happy resident giving feedback in home setting - Opiniion: Resident Insight that Drives Property Success
Happy resident giving feedback in home setting - Opiniion: Resident Insight that Drives Property Success

“Opiniion has been a big benefit to our multifamily assets. The solicited reviews have not only helped boost our online appearance, but it has also helped us to get true feedback from current and former residents to see where our teams are succeeding, and where we need to place more focus. I would definitely recommend Opiniion to anyone looking to improve their resident experience or boost reviews.”

Jennie O’Leary

President, AMC

Apartment Management Consultants logo for resident feedback platform - Opiniion: Resident Insight that Drives Property Success

“Opiniion has been a big benefit to our multifamily assets. The solicited reviews have not only helped boost our online appearance, but it has also helped us to get true feedback from current and former residents to see where our teams are succeeding, and where we need to place more focus. I would definitely recommend Opiniion to anyone looking to improve their resident experience or boost reviews.”

Jennie O’Leary

President, AMC

Apartment Management Consultants logo for resident feedback platform - Opiniion: Resident Insight that Drives Property Success

We’re easy to reach

Whatever’s on your mind, we’re here. Here’s what most people want to know before they contact us.

How do I contact Opiniion?2026-04-20T12:25:17-06:00

You can reach Opiniion by phone at 855-330-9980, or by email at info@opiniion.com for general inquiries and billing@opiniion.com for billing-related questions. The company’s physical address is 300 S 1350 E, 3rd Floor, Lehi, UT 84043. For technical support or product issues, use the ‘Get Support’ option on the website, which opens a direct support request portal.

What is the best way to get help if I’m an existing customer experiencing an issue?2026-04-20T12:25:44-06:00

Existing customers experiencing service issues or needing technical assistance should use the ‘Get Support’ link available on the Opiniion website, which routes you to the appropriate support team. You can also contact Opiniion directly by phone at 855-330-9980. Every Opiniion client is assigned a dedicated Customer Success Manager (CSM) who proactively manages your account and serves as your primary point of escalation.

Who do I contact for billing questions?2026-04-20T12:26:12-06:00

For billing inquiries, invoices, or account payment questions, contact Opiniion’s billing team directly at billing@opiniion.com. You can also reach the general team by phone at 855-330-9980 and be directed to the appropriate person.

Does Opiniion have a partner or integration contact?2026-04-20T12:26:40-06:00

Yes. If you represent a technology vendor or integration partner interested in working with Opiniion, visit opiniion.com/partner for information on the partner program. You can also reach out through the general inquiry email at info@opiniion.com and note your interest in a partnership or technology integration discussion.

How quickly can I expect a response from Opiniion’s team?2026-04-20T12:27:09-06:00

Opiniion is known for being responsive and proactive — not a set-it-and-forget-it software company. For urgent support issues, phone contact at 855-330-9980 is the fastest path. For email inquiries, the team typically responds within one business day. Existing customers with a dedicated CSM generally experience faster response times through their established relationship.

Can I reach Opiniion on social media?2026-04-20T12:27:33-06:00

Yes. Opiniion is active on LinkedIn (linkedin.com/company/opiniion), Facebook (facebook.com/OpiniionApp), and Instagram (@opiniion_inc). While social media is not the recommended channel for support or billing inquiries, it’s a great way to stay up to date on product announcements, industry insights, and Resident Choice Awards updates.

Go to Top