Lindon, Utah (March 18, 2021) – Opiniion, a Utah-based customer feedback platform has partnered with Hamilton Point Property Management, a Connecticut-headquartered real estate management company. Hamilton Point Property Management has utilized the resident feedback gathered through Opiniion’s platform to communicate with their residents quickly and effectively.
“Partnering with Opiniion has allowed our properties ratings to greatly increase focus on the customer experience,” said Tyler Billings, Director of Revenue and Marketing for Hamilton Point Property Management. “It’s a perfect solution to efficiently resolve any issues that may arise and allow our residents to truly be heard.”
The properties Hamilton Point Property Management maintain are owned by Hamilton Point Investments—a real estate private-equity investment company. Hamilton Point Property Management is responsible for cost-effective, efficient, and quality property staffing, leasing, maintenance, reporting, marketing, and more. Opiniion’s automated survey platform helps gather reviews from residents and creates more opportunities for property managers to engage with them.
“Opiniion has been a helpful resource for both our property managers and residents,” said Tyler Billings. “The feedback allows us to communicate in a more proactive way, helping us maintain overall resident satisfaction.”
The company uses Opiniion’s tools with each of its properties across the country to give a voice to its residents.
“We are excited to partner with Hamilton Point Property Management,” said Opiniion CEO, Justin Bingham. “Their passion to provide a positive experience for their residents aligns perfectly with Opiniion and our vision to create a simplified, streamlined service for the multifamily industry.”
About Hamilton Point Property Management: Hamilton Point Property Management is owned by Hamilton Point Investments LLC (“HPI”)—a real estate private-equity investment company that owns and manages multifamily apartment properties. The firm has over 240 employees and is headquartered in Old Lyme, CT. The company has acquired over 85 properties totaling 19,000 apartment units for $1.8 billion.
About Opiniion: Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics. For more information, please visit opiniion.com.