Lindon, UT (November 2nd, 2023) – Opiniion, a Utah-based resident feedback platform, has recently partnered with City Center Residential, a Pennsylvania-based management company. City Center Residential has signed with Opiniion to encourage resident feedback. Their use of Opiniion’s automated surveys, email campaigns, feedback requests, etc. has allowed City Center Residential to have access to all feedback in one location making it more convenient to review comments/suggestions and respond to Residents.
“As a management company that focuses on resident satisfaction, we needed a tool to efficiently gauge and react to resident feedback in real time,” said City Center Residential Operational Excellence Manager Stacey Mitchell. “We are excited for our partnership with Opiniion to continuously improve our resident experience.”
Property managers use Opiniion to gather feedback and reviews. From there, they can respond and resolve any concerns that their residents may have. On top of this, they can use Opiniion to ask additional questions through the functionality of the survey.
Justin Bingham, CEO of Opiniion shared, “It’s easy to see the care that City Center Residential has for their residents. Between offering quality service, providing curated resident events, and numerous amenities, City Center ensures their apartments are curated to offer the most opportunities for its residents. Now, with Opiniion, they’ll be able to hear exactly what residents need to enhance their living experiences. We know that Opiniion is a great fit for City Center Residential and their goals, and we are excited to provide the tools they need to continue succeeding.”
About City Center Residential
City Center Residential offers 15 apartment buildings in downtown Allentown, PA that boast high-end amenities like spacious courtyards with firepits, dog parks, and modern co-working spaces and proximity to bustling city life with an eclectic mix of restaurants, lively nightlife, hockey games and concerts nearby. With more than 1,500 total units, City Center Residential’s pet-friendly communities offer onsite professional management, 24/7 emergency maintenance, and concierge services, including pet walking. City Center residents receive complimentary or discounted memberships to museums, music venues, fitness centers, and more. Residents can also participate in regular exclusive events, such as downtown happy hours,snow tubing, and volunteer opportunities.
Learn more about each of City Center Residential’s communities at City Center Allentown
About Opiniion, Inc
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit Opiniion