Opiniion + SHI

#1 Resident Satisfaction Software

Measure and Manage Your Resident Experience Every Step of the Way

Trusted by the Nation’s Top Property Management Companies

ACTIONABLE DIRECTION, NOT JUST INFORMATION

We Speak Resident

We give property management companies the software solutions they need to better understand their resident satisfaction, every step of the way. By streamlining the process in which property managers collect, analyze, publicize, and act on resident feedback, we make life easy and provide powerful direction to help create a better resident experience.

REAL-TIME FEEDBACK

Frequent Resident Feedback, Automated

Understand your resident’s true experience and how well you’re doing through various interactions and touch points, i.e. tour, move-in, work order, renewal, move-out.

BOOST YOUR CURB APPEAL

Authentic Review Generation

Promote the good and learn from the bad, optimizing your resident experience based on real residents at your community.

MEANINGFUL DATA WITH SENTIMENT

Obtaining A Property Pulse To Understand Issues & Increase NOI

Better than a one-time secret shop, learn from the very residents who live the experience you provide every single day. Learn not only when there is a problem, but the cause; and what improvements can be made to improve the resident experience.

HANDS-OFF TIME SAVING

Did We Say Automated?

Whether it’s generating reviews, responding to resident feedback, pouring through the data of various touch points, or reports right in your inbox – Opiniion runs autonomously, with as much or as little hands on as you want. Still giving you the best results.

What Industry Leaders Think

Get a Second Opiniion

custom pricing

Pay by the Unit or a Low Flat Rate

Pricing varies by number of locations and unit count. Give us some info and we’ll send you a custom quote.

product features

What Powers Opiniion

Opiniion Score

Proactive Resident Feedback

Smart & Custom Surveys

Online Reviews

Branded Campaigns

Customized Campaign Messaging

Real-Time Alerts

Multi - Source Aggregation

Location Insights & Reporting

Automation

Dedicated CSM

Volume DIscounts

Location

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