Plans That Scale with Your Portfolio
Flexible plans designed to support your communities today—and grow with you as you expand, optimize, and improve performance.
Build
Core reputation management
WHAT’S INCLUDED:
Reviews & Satisfaction
Basic Reporting
Standard PMS Integration
Unlimited Team Members
Automatic Feedback
Unlimited Email & SMS
Essentials Support
Connect
Advanced insight and marketing tools
Includes Everything In Build and:
Custom Surveys
Listing & Social Tools
Advanced Reporting
Advanced AI Insights
Lead Nurturing
Resident Chat, Rewards, & Widget
Dedicated CS Manager
Custom, Live Trainings
Scale
Enterprise tools and integrations
Includes Everything In Connect and:
Review Response Team
Review Dispute Team
Custom PMS Integrations
Opiniion API
Corporate Compliance
Corporate Reputation
Priority Support & Training
Trusted by leading property managers
Compare our plans
| Feature | Build | Connect | Scale |
|---|---|---|---|
| Reviews |  |
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| Satisfaction | |
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| Reporting | |
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| PMS Integrations | Standard | Standard | Custom |
| Insights by AssistAii | |
|
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| Unlimited Communities | |
|
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| Unlimited Team Members | |
|
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| Automatic Responses to Feedback | |
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| Unlimited Emails/SMS | |
|
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| Support & Training | Essentials | Enhanced | Elite |
| Custom Surveys | ❌ | |
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| Listings Management (ListingsPro) | ❌ | |
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| Social Management (SocialPro) | ❌ | |
|
| Advanced, Automated Reporting | ❌ | |
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| Advanced AI Insights | ❌ | |
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| Report Scheduler | ❌ | |
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| Lead Nurturing (Neighbor Nurture) | ❌ | |
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| Website Widget | ❌ | |
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| Resident Chat | ❌ | |
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| Resident Rewards Program | ❌ | |
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| Reward Payments Team | ❌ | |
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| Dedicated Customer Success Manager | ❌ | |
|
| Review Response Team | ❌ | ❌ | |
| Review Dispute Team | ❌ | ❌ | |
| Opiniion APIs & Data Access | ❌ | ❌ | |
| Corporate Compliance Support | ❌ | ❌ | |
| Account Manager | ❌ | ❌ | |
“Opiniion has been a big benefit to our multifamily assets. The solicited reviews have not only helped boost our online appearance, but it has also helped us to get true feedback from current and former residents to see where our teams are succeeding, and where we need to place more focus. I would definitely recommend Opiniion to anyone looking to improve their resident experience or boost reviews.”
Jennie O’Leary
President, AMC
“Opiniion has been a big benefit to our multifamily assets. The solicited reviews have not only helped boost our online appearance, but it has also helped us to get true feedback from current and former residents to see where our teams are succeeding, and where we need to place more focus. I would definitely recommend Opiniion to anyone looking to improve their resident experience or boost reviews.”
Jennie O’Leary
President, AMC
Questions about our tiers and pricing
Differences between editions, best fit and more.
No. We have consolidated our previous add-ons into the three tiers above.
Our full integration list can be found on the integrations page.
Our Connect and Scale plans both include dedicated Customer Success Managers who will set up regular discussions of your progress and respond to any issues that may arise.
Yes. The minimum for each tier starts at $99/month.
Yes, each plan includes a one-time, $249 per property set up fee.
- Build is designed to help smaller teams improve their reputation and save time so they can focus on daily property management.
- Connect adds marketing, reporting and feedback tools for larger portfolios seeking to centralize their toolset.
- Scale adds customization and integration options to your existing systems via APIs, development and dedicated support.
