Lindon, Utah (March 15, 2022) – Opiniion, the industry leader in resident feedback, has partnered with CAPREIT, a national owner and manager of apartment communities. This partnership will be fundamental in helping CAPREIT take resident feedback and use it to improve the overall experience of their residents.
Miguel Gutierrez, the Chief Operating Officer at CAPREIT said “Strategically gathering and understanding our customer feedback is paramount to the success of our company and the experience we provide. Choosing Opiniion for reputation management was easy when we weighed what we were currently doing with our former vendor, Birdeye. Opinion creates simplicity while optimizing the experience for us and our potential and current residents. With the ease of integration and flexibility of Opiniion, we are extremely confident that our partnership will continue to thrive for many years to come.”
CAPREIT’s extensive experience in multifamily renovation matched with Opiniion’s top-tier resident experience software encourages intelligent communication between residents and property managers. Additionally, Opiniion helps CAPREIT collect positive online reviews, resulting in a higher occupancy rate across their properties.
“We’ve loved partnering with CAPREIT because of the extraordinary service and value they promise their residents,” said Opiniion CEO, Justin Bingham. “Our software helps property management companies like CAPREIT to receive the feedback they need to keep their residents satisfied with top-of-the-line customer service.”
Opiniion’s resident feedback platform helps gather feedback from residents and creates more opportunities for property managers to engage with their residents. Opiniion has become essential in the multifamily industry due to the impact resident feedback has on a property’s success.
CAPREIT is a vertically integrated real estate operating company that owns and manages apartment communities throughout the United States with executive offices in suburban Washington D.C. and Center City Philadelphia. By combining extensive expertise in the acquisition and management of rental housing with strong financial resources, CAPREIT oversees a consistently high-performing portfolio.
About Opiniion, Inc.
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies understand residents at a deeper level, identify key issues, survey current and past residents, and collect more meaningful data around the resident experience through analytics.
For more information, please visit opiniion.com.