2024 Resident Choice Awards Winners - Operators

See which housing operators provided the best resident experiences throughout 2024 with incredible scores on key resident events.

Premier Operators

10k+ UNITS

Resident Choice: Best Overall Operator

PREMIER OPERATORS: 10k+ UNITS

RankCompany NameCityState
1Redwood LivingIndependenceOH
2Edward Rose & SonsBloomfield HillsMI
3GreystarCharlestonSC
4Flaherty and CollinsIndianapolisIN
5CAPREITBethesdaMD
6Marquette ManagementNapervilleIL
7Sares Regis GroupNewport BeachCA
8AIR CommunitiesDenverCO
9Willow Bridge Property CompanyDallasTX
10Wasatch Property ManagementLoganUT

Resident Choice: Best in Tours

PREMIER OPERATORS: 10k+ UNITS

RankCompany NameCityState
1New Earth ResidentialDenverCO
2Bainbridge CompaniesWellingtonFL
3Redwood LivingIndependenceOH
4Balfour Beatty CommunitiesMalvernPA
5First Choice Management GroupHoustonTX
6Cardinal GroupDenverCO
7HSL Asset ManagementTucsonAZ
8GreystarCharlestonSC
9Flaherty and CollinsIndianapolisIN
10Oakwood ManagementReynoldsburgOH

Resident Choice: Best in Move-In

PREMIER OPERATORS: 10k+ UNITS

RankCompany NameCityState
1Redwood LivingIndependenceOH
2Tarantino Properties, Inc.HoustonTX
3GreystarCharlestonSC
4Cirrus Asset ManagementWoodland HillsCA
5CAPREITBethesdaMD
6Sares Regis GroupNewport BeachCA
7Flaherty and CollinsIndianapolisIN
8FPI ManagementFolsomCA
9BaderMinneapolisMN
10First Choice Management GroupHoustonTX

Resident Choice: Best in Move-Out

PREMIER OPERATORS: 10k+ UNITS

RankCompany NameCityState
1Redwood LivingIndependenceOH
2RKW ResidentialCharlotteNC
3Flaherty and CollinsIndianapolisIN
4Marquette ManagementNapervilleIL
5Oakwood ManagementReynoldsburgOH
6Sares Regis GroupNewport BeachCA
7Bryten Real EstatePhoenixAZ
8BaderMinneapolisMN
9WestcorpLas VegasNV
10Pacific Urban InvestorsPalo AltoCA

Resident Choice: Best in Maintenance

PREMIER OPERATORS: 10k+ UNITS

RankCompany NameCityState
1Redwood LivingIndependenceOH
2GreystarCharlestonSC
3Sares Regis GroupNewport BeachCA
4Flaherty and CollinsIndianapolisIN
5Marquette ManagementNapervilleIL
6New Earth ResidentialDenverCO
7Barrett & StokelyIndianapolisIN
8Edward Rose & SonsBloomfield HillsMI
9Cardinal GroupDenverCO
10Wasatch Property ManagementLoganUT

Elite Operators

2,001 – 9,999 UNITS

Resident Choice: Best Overall Operator

OPERATORS: 2,001 – 9,999 UNITS

RankCompany NameCityState
1PEG CompaniesProvoUT
2Arden Property Group Inc.AppletonWI
3Carrollton PropertiesCarrolltonTX
4OptimaGlencoeIL
5Regency MultifamilyChampaignIL
6Stellar ResidentialPhoenixAZ
7CIP CommunitiesLincolnNE
8Flournoy CompaniesColumbusGA
9Madison Apartment GroupNewtown SquarePA
10CSM CorporationMinneapolisMN

Resident Choice: Best in Tours

OPERATORS: 2,001 – 9,999 UNITS

RankCompany NameCityState
1TriArc Real Estate PartnersHoustonTX
2OptimaGlencoeIL
3Praxm ManagementCarmelIN
4Oaks PropertiesMinneapolisMN
5Choice GroupTroyMI
6Arden Property Group Inc.AppletonWI
7Stellar ResidentialPhoenixAZ
8Flournoy CompaniesColumbusGA
9University PartnersDallasTX
10Woodfield DevelopmentIsle of PalmsSC

Resident Choice: Best in Move-In

OPERATORS: 2,001 – 9,999 UNITS

RankCompany NameCityState
1ARC MultifamilyAtlantaGA
2Arden Property Group Inc.AppletonWI
3Garibaldi CompanyStocktonCA
4Neighborly CommunitiesSalemOR
5TriArc Real Estate PartnersHoustonTX
6PEG CompaniesProvoUT
7Flournoy CompaniesColumbusGA
8Carrollton PropertiesCarrolltonTX
9OptimaGlencoeIL
10Stellar ResidentialPhoenixAZ

Resident Choice: Best in Move-Out

OPERATORS: 2,001 – 9,999 UNITS

RankCompany NameCityState
1Carrollton PropertiesCarrolltonTX
2Stellar ResidentialPhoenixAZ
3Arden Property Group Inc.AppletonWI
4Garibaldi CompanyStocktonCA
5Oaks PropertiesMinneapolisMN
6Rudeen ManagementLiberty LakeWA
7Mountain States Property ManagementLoganUT
8CIP CommunitiesLincolnNE
9Choice GroupTroyMI
10Kleinman RealtyMinneapolisMN

Resident Choice: Best in Maintenance

OPERATORS: 2,001 – 9,999 UNITS

RankCompany NameCityState
1Arden Property Group Inc.AppletonWI
2Carrollton PropertiesCarrolltonTX
3OptimaGlencoeIL
4Stellar ResidentialPhoenixAZ
5CIP CommunitiesLincolnNE
6Oaks PropertiesMinneapolisMN
7Regency MultifamilyChampaignIL
8Garibaldi CompanyStocktonCA
9Mountain States Property ManagementLoganUT
10CSM CorporationMinneapolisMN

Boutique Operators

1 – 2,000 UNITS

Resident Choice: Best Overall Operator

BOUTIQUE OPERATORS: 1 – 2,000 UNITS

RankCompany NameCityState
1Minnix Property ManagementLubbockTX
2Carroll Development & ManagementBattlel CreekMI
3DHB DevelopmentTitusvilleFL
4Keystone Property ManagementKansas CityMO
5Condor ManagementMendota HeightsMN
6Goebel RealtyEvansvilleIN
7Tulsa Property GroupTulsaOK
8Kaiserman CompanyPhiladelphiaPA
9Lilli Ann PropertiesCitrus HeightsC

Resident Choice: Best in Tours

BOUTIQUE OPERATORS: 1 – 2,000 UNITS

RankCompany NameCityState
1PC Pinebrook LLCGreenwoodIN
2Topanga ManagementFresnoCA
3Multifamily SelectColumbiaSC
4Hillcap Equity ManagementHoustonTX
5Graywood PropertiesStaffordTX
6Tulsa Property GroupTulsaOK
7CIG CommunitiesCincinnatiOH
8Clachan PropertiesRichmondVA
9Walk 2 CampusRock HillSC
10Bearing Point PropertiesBaton RougeLA

Resident Choice: Best in Move-In

BOUTIQUE OPERATORS: 1 – 2,000 UNITS

RankCompany NameCityState
1Lilli Ann PropertiesCitrus HeightsCA
2Keystone Property ManagementKansas CityMO
3Graywood PropertiesStaffordTX
4Hunters CapitalSeattleWA
5Carroll Development & ManagementBattlel CreekMI
6Frontier Real EstateBeachwoodOH
7Yopp PropertiesWinston-SalemNC
8Berglas & GarfieldWoodland HillsCA
9Tulsa Property GroupTulsaOK
10CIG CommunitiesCincinnatiOH

Resident Choice: Best in Move-Out

BOUTIQUE OPERATORS: 1 – 2,000 UNITS

RankCompany NameCityState
1Neal Fineman Property ManagementHonoluluHI
2Carroll Development & ManagementBattlel CreekMI
3BLVD ManagementMinneapolisMN
4Natoma Property ManagementSacramentoCA
5PC Flats, LLCLebanonIN
6Kaiserman CompanyPhiladelphiaPA
7Clachan PropertiesRichmondVA
8Yellow Tree Property Management LLCMinneapolisMN
9Tulsa Property GroupTulsaOK
10HRM ApartmentsNorth St. PaulMN

Resident Choice: Best in Maintenance

BOUTIQUE OPERATORS: 1 – 2,000 UNITS

RankCompany NameCityState
1Carroll Development & ManagementBattlel CreekMI
2Keystone Property ManagementKansas CityMO
3Hunters CapitalSeattleWA
4DHB DevelopmentTitusvilleFL
5Lilli Ann PropertiesCitrus HeightsCA
6Kaiserman CompanyPhiladelphiaPA
7CIG CommunitiesCincinnatiOH
8Condor ManagementMendota HeightsMN
9Goebel RealtyEvansvilleIN
10Frontier Real EstateBeachwoodOH

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