Lindon, UT (August 15, 2023) – Opiniion, a popular customer feedback platform has partnered with Rookwood Properties, an Ohio-based property management company. This partnership is an exciting one, allowing Rookwood Properties to utilize the feedback gathered through Opiniion’s platform to enhance the resident experience.
The use of Opiniion’s resident satisfaction software will be critical in helping residents communicate their experiences and allow Rookwood Properties to engage through ratings and reviews in their portfolio of multifamily apartments. The software also allows property managers to effectively communicate with residents in an automated and productive way, saving them time to focus on residents’ needs and leasing.
“Priding themselves on professional service, a responsive, dedicated staff, and attention to detail, Rookwood Properties is just the property management company we strive to work with! They understand the importance of taking a proactive look into their properties and resident experiences,” said Opiniion CEO, Justin Bingham. “With Opiniion, Rookwood will be able to focus more on feedback and overall communication with their residents and understand how to make their properties the best they can be.”
In recent years it has become crucial for apartments and other multifamily spaces to maintain positive reviews and high ratings to ensure high occupancy rates. Opiniion specializes in the property management space to make the process of collecting reviews and feedback streamlined and automated for residential companies.
“Now more than ever, it is essential to give our residents and prospective renters a platform to have their voices heard and use their feedback to understand our strengths and identify opportunities for improvement at each Rookwood community. When searching for a new apartment, public reviews are an essential tool used to learn about all aspects of an apartment community and therefore, deciding on where to call home,” Annie Kanter, Marketing Manager at Rookwood Properties, continued, “We look forward to our partnership with Opiniion, as we believe their platform will encourage and enable residents and prospective renters to write reviews that would attract new consumers, maintain a positive perception and reputation, and provide regular, insightful feedback that can help us quickly make improvements for each property when necessary.”
About Rookwood Properties
Headquartered in Cincinnati, Rookwood Properties is a developer, owner and manager of residential and commercial properties across Cincinnati, Northern Kentucky and Louisville, Central and Northern Ohio and South Carolina. Rookwood Properties has remained a family-owned business that has spanned 3-generations since they opened doors in 1966, and has a portfolio of 3,000+ apartment units, commercial properties totaling approximately 1.5M square feet, and 3 office park locations.
For more information, please visit Rookwood Properties
About Opiniion, Inc.
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit Opiniion
