Lindon, Utah (March 11, 2021) – Opiniion, a Utah-based customer feedback platform has partnered with Pegasus Residential, a Georgia-headquartered property management firm. Pegasus Residential has utilized the resident feedback gathered through Opiniion’s platform to communicate with residents in their apartments spanning 9 states and 43 metro markets.
“At Pegasus, we prioritize having an incredible support structure to serve our clients to the best of our ability,” said Bonnie Spinks Sr. Director of Property Marketing at Pegasus. “That’s why we’ve loved implementing Opiniion’s services, the intuitive software ensures we are communicating and receiving feedback from all of our residents and that they are being taken care of in an efficient manner.”
With over 35,000 units, Pegasus Residential places a high priority on resident experience. Pegasus’ partnership with Opiniion has been critical in helping improve their properties’ ratings and reviews. The software also allows property managers to effectively communicate with residents in an automated and productive way.
“We are so excited about our partnership with Pegasus and their customer-centric team,” said Opiniion CEO, Justin Bingham. “On top of specializing in high-end multifamily spaces, they can now really provide next-level service with some of our platform’s supports.”
In recent years it has become crucial for apartments and other multifamily spaces to maintain positive reviews and high ratings to ensure high occupancy rates. Opiniion specializes in the property management space to make the process of collecting reviews and feedback streamlined and automated for residential companies.
About Pegasus Residential: Pegasus Residential manages thousands of apartments in Georgia, Florida, Alabama, Texas, Louisiana, Tennessee, North Carolina, South Carolina, and Virginia. Their focus is on high energy sales, incredible support structure, and an ownership mentality from all their associates that are supported to reach their fullest potential in serving their clients to “referral worthy” levels.
About Opiniion, Inc: Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics. For more information, please visit opiniion.com.