Lindon, Utah (January 11, 2022) – Opiniion, the industry leader in Online Reputation, has partnered with Oakwood Management, an Ohio-based Property Management Company. Oakwood Management has utilized Opiniion to not only provide better customer service but to put a greater emphasis on resident satisfaction.
“We have seen a substantial increase in our positive reviews since launch,” said Samantha Rossman, Marketing Director at Oakwood Management. “Being able to view the dashboard to see which areas we are performing highest and which areas we need to bring more attention to is extremely useful to our organization.”
Opinion’s automations are very attractive to busy property managers that already have more than enough on their plates. Busy property managers are continually looking to automate repetitive tasks while improving the resident experience. Opiniion provides a solution for automation, a better understanding of residents, and so much more.
“Oakwood Management consistently strives to understand their residents’ wants and needs,” said Opiniion CEO, Justin Bingham. “Understanding the resident experience is only the beginning. It has been an absolute pleasure to see Samantha and her team take action and continually move the meter forward.”
About Oakwood Management:
Oakwood Management is proud to be one of the largest property management companies in Central Ohio, managing over 10,000 units. They understand that when you rent an apartment, you are choosing where you will make your home, a deeply personal and meaningful place. They never forget that when interacting with their residents, treating your concerns with dignity and efficiency is of the utmost importance.
About Opiniion, Inc:
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit opiniion.com.