Lindon, Utah (December 22, 2022) – Opiniion, a Utah-based resident feedback platform, has recently partnered with Madison Apartment Group, a Pennsylvania-based management company. Madison Apartment Group has signed with Opiniion to encourage resident feedback. Their use of Opiniion’s automated surveys, email campaigns, feedback requests, etc. has allowed Madison to have access to all feedback in one location making it more convenient to review comments/suggestions and respond to residents.
“We are dedicated to creating an exceptional living experience for our residents. We decided to work with Opiniion because we believe the best way to achieve that is to solicit feedback directly from our residents to learn what we are doing well and where we have opportunities to improve.” – Jean Merenda, National Operations Director, Madison Apartment Group
Property managers use Opiniion to gather feedback and reviews. From there, they can respond and resolve any concerns that their residents may have. On top of this, they can use Opiniion to ask additional questions through the functionality of the survey.
“I love seeing property management companies that make good use of our resident satisfaction software,” said Justin Bingham, CEO of Opiniion. “Madison Apartment Group is a company that is taking our product and giving their residents the voice that will benefit the company. We’re excited to keep working with them and see their communities thrive.”
About Madison Apartment Group
Whether through technology or customer service, we are constantly looking for ways to enhance the experience of our residents. At Madison, we do much more than just manage properties. It’s our mission to provide an exceptional living experience for our residents and an enjoyable and satisfying workplace for our team members.
We’re committed to delivering an exceptional living experience to our residents while reducing our impact on the environment. From recycling and paperless systems to energy efficient lighting and water conservation programs, we’re continually looking to refine and implement green friendly practices and procedures in every way possible at every community we own and manage.
About Opiniion, Inc
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit opiniion.com.