Lindon, UT (March 13, 2023) – Opiniion, the industry leader in Online Reputation, has partnered with KA Capital, a California-based Property Management Company with properties throughout the West Coast and the South West. Through this partnership, KA Capital will be utilizing Opiniion to not only provide better customer service but to put a greater emphasis on finding solutions to residents’ needs.
“When we came across Opiniion, we realized that there is no other product in the market that can help us improve our public perception while providing tools to boost our customer service performance. We immediately canceled prior products we were using and launched Opiniion.” – Andrea Costantini, Managing Partner at KA Capital
Assisting property managers who are often too busy to keep up with tasks that don’t show immediate reward, Opiniion moves repetitive tasks to automation to ease the workload. Opinion’s resident satisfaction software allows review and feedback collation to automate into useful data. Using the software, residents can share their concerns and be heard before the property misses out on easy solutions.
Justin Bingham, CEO of Opiniion said, “Over their time as a Property Management Company, KA Capital have an impressive track record of improving the quality of their properties and providing families with what they need most. Opiniion is excited to take on KA Capital as a client and enhance their customer service performance as well as match their public perception with their satisfied residents.”
About KA Capital
We are a real estate private equity firm with an impressive track record that we have developed over the last 15 years. We focus on multifamily properties that have not achieved their full potential. There is a fundamental affordability crisis in North America driven by rising construction costs, increased demand and an inelastic supply of quality affordable apartments. We strive to improve the quality of our properties through our trademarked COBRA methodology, providing America’s families with what they need most. Our goal is to continue to generate outstanding risk-adjusted returns across investment cycles and over the long term while providing affordable market rate housing to our customers.
About Opiniion, Inc
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit www.opiniion.com