Lindon, Utah (July 28, 2021) – Opiniion, a fast-growing customer feedback platform has partnered with Gates Hudson, a Virginia-headquartered property management company. Gates Hudson has utilized the resident feedback gathered through Opiniion’s platform to communicate with their residents in a more proactive and streamlined way.
We’ve enjoyed the automated and streamlined communication that Opiniion offers,” said Jonathan Ford, V.P of Marketing at Gates Hudson. “The partnership with Opiniion has given us the opportunity to not only streamline our online reputation efforts, but more importantly help our dedicated on-site teams enhance feedback opportunities with their residents in a prompt and professional manner.”
With over 75 communities across Washington, D.C, Virginia, West Virginia and Maryland, Gates Hudson strives to consistently provide the highest level of customer service to their residents. Opiniion’s software allows Gates Hudson’s management team to automatically initiate and encourage communication and feedback with their valued residents. The platform also collects positive online reviews, resulting in an overall higher occupancy rate for their communities.
“Partnering with such an experienced and knowledgeable company as Gates Hudson has been an incredible experience,” said Opiniion CEO, Justin Bingham. “Our goal is to help their property managers receive the feedback they need to keep their residents satisfied with top-notch customer service.”
Opiniion’s customer feedback platform’s automated service helps gather reviews from residents and creates more opportunities for property managers to engage with their residents. Opiniion has become essential in the multifamily industry due to the impact reviews and overall online reputation has on a property’s success and occupancy rate.
About Gates Hudson
Gates Hudson was founded in 1980 with the objective of acquiring and developing a portfolio of investment real estate on behalf of its principals and in partnership with investor clients. The principals and key associates of Gates Hudson have extensive experience in the acquisition, development, management, leasing, financing and disposition of investment properties throughout the Washington D.C. metro area.
About Opiniion, Inc.
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps you get more online reviews, survey current and past residents, identify key issues, collect and understand more meaningful data around the resident experience through analytics. For more information, please visit opiniion.com.