Lindon, Utah (July 1, 2021) – Opiniion, the popular resident feedback and online reputation platform, has recently partnered with Flaherty & Collins Properties, an Indiana-based property management company. The partnership has been fundamental in helping improve Flaherty & Collins Properties’ 11,807 units’ ratings and fostering constructive resident communication.
“At Flaherty & Collins Properties, we strive to ensure our residents receive a customized, customer-oriented living experience,” said Brian Moore, Vice President of Marketing & Communications with Flaherty & Collins Properties. “We like the simplified, automated and easy-to-use software that Opiniion provides. The increased customer feedback has allowed us to better monitor feedback and communicate quickly with residents to ensure they receive the living experience we strive for.”
Flaherty & Collins Properties’ 72 multifamily projects span seven states. The company specializes in multifamily spaces and residential expansion with over $2 billion in development completed. Their world-class developments and luxury living opportunities are matched with a top tier resident experience that has been improved by utilizing Opiniion’s software. Opiniion’s platform automatically initiates and encourages communication and feedback between residents and property managers. Additionally, Opiniion helps Flaherty & Collins Properties’ collect positive online reviews, resulting in a higher occupancy rate across their properties.
“Flaherty & Collins Properties and Opiniion have a similar goal in mind,” said Opiniion CEO, Justin Bingham. “We strive to add value to our customers’ lives; we hope to provide Flaherty & Collins’ property managers with a simple tool to improve their overall resident experience.”
Opiniion’s customer feedback platform has become essential in the multifamily industry due to the impact reviews and overall online reputation has on a property’s success. The intuitive tool allows current and former residents to share their experience with Flaherty & Collins Properties’ managers.
About Flaherty & Collins Properties: As one of the Midwest’s largest and most experienced developers of multifamily properties, Flaherty & Collins Properties is a leader in development, construction and property management. They specialize in both market rate and affordable housing developments, public/private partnerships and mixed-use, urban in-fill developments. Since 1993, Flaherty & Collins Properties has completed over $2 billion in development and have an ongoing pipeline of a half-billion in development. Additionally, they manage 76 properties and 12,124 multifamily units in 7 states across the nation. http://www.flco.com/
About Opiniion, Inc: Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics. For more information, please visit opiniion.com.
