Lindon, Utah (November 8, 2022) – Opiniion, the industry leader in Online Reputation, has partnered with First Choice Management Group, a Texas-based Property Management Company. First Choice Management Group has utilized Opiniion to not only provide better customer service but to put a greater emphasis on resident satisfaction.
“We stumbled upon Opiniion a bit ago but have recently been more serious about replacing some old tactics our company used. One of those was doing an annual survey via mailing all our residents. This took a lot of hours between corporate employees and onsite teams to print, fold, package, and deliver thousands of these across our entire portfolio. Opiniion automates and digitizes that whole process for us, including the results gathering. That was our main reason for seeking help from Opiniion. The rest of the product, an automated survey system based on triggered events throughout a resident’s rent cycle with us, was just a bonus. We have not seen this level of positive reviews coming in from our properties, and it’s made a huge difference in our ratings just one week into the program. We are looking forward to seeing what Opiniion will be able to help us accomplish from here!” – First Choice Management Group
Opiniion’s automated software is a key feature to its product and a benefit to property managers who have full schedules and countless responsibilities. Property managers can improve the resident experience through easy automation of an otherwise repetitive task and gain a better understanding of their residents wants, needs, appreciation and so much more.
“Dedicated, focused and results oriented are qualities that First Choice Management Group standby. They work hard to show these qualities and consider them through their decisions, including the decision to integrate Opiniion’s software and improve the resident communication in the process. We look forward to the impact this partnership will have on the First Choice Management Group community.” – Justin Bingham, Opiniion CEO
About First Choice Management Group
First Choice Management Group is a property management firm specializing in multifamily properties. First Choice is committed to providing excellence in service both to the residents of the properties managed and to the clients who have entrusted their investments to our care. This commitment to superior management practices results in a specially designed approach for managing each property to provide a careful balance of operational, financial, leasing and marketing strategies to maximize property value and enhance owner objectives making it nice for our residents and tough on our competitors.
About Opiniion, Inc.
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit opiniion.com.
