Lindon, UT (February 7, 2023) – Opiniion, a Utah-based customer feedback platform has partnered with CSRE, a property management company servicing Connecticut, Indiana, and Kentucky. CSRE will utilize the resident feedback gathered through Opiniion’s platform to communicate with its residents in a proactive way.
In recent years, positive reviews have become essential in receiving and maintaining success in the multifamily space. The customer feedback platform’s automated service helps gather reviews from residents and creates more opportunities for property managers to engage with their tenants.
“CSRE have held true to their core beliefs “reliability,” “expertise” and “quality” since their beginning and work hard to continue those beliefs by elevating what they offer,” said Opiniion CEO, Justin Bingham. “Signing with Opiniion, CSRE has made communicating with their residents a top priority and another step towards their core beliefs.”
In 2004, CSRE emerged onto the real estate scene. While they started with a diversified approach, they soon began identifying strong properties: middle-to-upper class multi-family communities across Connecticut, Indiana, and Kentucky that were not performing at their full value. Some were due to mismanagement, others to neglect or lack of attractive amenities.
Their team honed in on this niche and gained expertise in identifying the elements needed to reverse the neglect and restore their value. They began building a portfolio of these low-risk properties, which had strong potential to generate a solid cash flow and withstand market fluctuations.
In 2013, they expanded our operations, establishing their own management company. This has given them the agility to seamlessly execute our plans. It also allows them to maintain and oversee our assets optimally. In 2019, they sold our holdings in Indiana and Kentucky, shifting their focus to properties that are closer to their home base in New Jersey. This has increased their ability to oversee day-to-day operations.
About Opiniion Inc.
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps companies get more online reviews, survey current and past residents, identify key issues, and collect and understand more meaningful data around the resident experience through analytics.
For more information, please visit www.opiniion.com