Lindon – Opiniion, the popular customer feedback platform, has partnered with Case & Associates, an Oklahoma-based property management company, to improve their overall resident experience. Case & Associates has utilized the resident feedback gathered through Opiniion’s platform to communicate with residents in a proactive and timely manner. Additionally, the company is able to receive valuable positive reviews to boost property occupancy ratings.
“Opiniion understands that we promise a reliable product, delivered with heart and care,” said Crystal Tolen Regional Vice President at Case & Associates “Their software allows us to be hands-on and receive the feedback and reviews we want, in an automated, stress-free way.”
The partnership has been instrumental in improving the Case & Associates’ 30,000+ units’ ratings and cultivating better communication between their residents and property managers.
“Partnering with Case & Associates has been a great experience,” said Opiniion CEO, Justin Bingham. “They are an award-winning team for a reason—they strive to cultivate a positive resident experience and our software makes it simple to do that.”
Opiniion’s customer feedback platform has become essential in the multifamily industry due to the impact reviews and overall online reputation has on a property’s success. The intuitive tool allows current and former residents to share their experience with Case & Associates’ property managers.
About Case & Associates
Mike Case founded Case & Associates in 1983 with a dream to create a property management company that stands out from all the rest. Since then, we are proud to have become an award-winning team known for our unmatched customer service and employee development. Over the years, leadership has been passed down to Mr. Case’s son Scott Case, who has been involved in every aspect of the business from maintenance to leadership. We now have over 30,000 units in five states, and our executive team proudly offers more than a lifetime of knowledge with over 200 years of combined experience in the real estate industry.
About Opiniion, Inc.
Opiniion is an automated tool for property management companies to collect authentic real-time feedback from residents. Opiniion helps you get more online reviews, survey current and past residents, identify key issues, collect and understand more meaningful data around the resident experience through analytics. For more information, please visit opiniion.com.